What do I need to register as a member?
You can sign up for free using your Facebook account, Twitter account, or email address.
I want to unsubscribe.
Please contact us from the inquiry page. Please let us know your registered email address and username.
What happens if the project is not successful?
1. In the case of ALL OR NOTHING method
If the project does not meet (the target amount is not reached during the period), no settlement will be made. If you are paying first by convenience store payment, etc., we will process the refund.
2. In the case of ALL IN method
The project runs even if the payment is made at the same time as the product purchase and the target amount is not reached during the period.
I want to check my purchase history and purchase details
You can check it in "Supported Projects" on My Page.
I forgot my password.
If you have lost your login password, please enter your username or email address from the password reset page and click "Reset Password".
You will receive a password reset email at your registered email address.
Please reset your password from the link in the email.
I can’t register as a member
There is a possibility that membership registration has already been completed with your email address.
Please log in with your registered account.
Please tell me how to pay.
The payment method of the available product price is as follows.
Credit card (VISA/MASTER)
Convenience store payment
- PayPal
Net UnionPay
I want to change my shipping address
You can ⇒ your ⇒ settings from your billing and delivery information.
If there is a project waiting for a return shipment, please make a change by the scheduled shipping month.
The product has not arrived. I want to check the shipment status
The seller manages/ships the product. The shipping time is described in the project details page.
If you do not receive it after the scheduled shipping
time, please contact us from the inquiry page.
